WELCOME TO OUR HARMONT!

FAQs

How do I place my order?

  • Order Placement Process: To place your order, simply select your preferred style on the product page and click the "Add To Cart" button. Follow the straightforward steps provided to complete your purchase. We'll take care of preparing your order and notify you once it's dispatched.

How long will it take to ship my order?

  • Shipping Duration: Orders are typically shipped within 5 to 7 business days. International orders may require an additional 1 to 2 weeks for transit.

My tracking number isn’t working

  • Tracking Number Assistance: If your tracking number isn't showing any updates, please allow 1-2 days for it to appear in the shipping carrier's system. In rare cases, the carrier may misplace an order. If your tracking number remains inactive after a few days, feel free to reach out to the shipping carrier for further assistance.

I need help with a late order

  • Assistance with Late Orders: Our standard shipping timeframe is 5 to 7 business days for domestic orders and 1 to 2 weeks for international orders. If your order hasn't arrived after 7 business days (domestic) or 20 business days (international), please contact our team for support.

What type of payments do you accept?

  • Accepted Payment Methods: We accept Visa, Mastercard, and PayPal for payment convenience.

When will my card be charged?

  • Billing Process: Your card will be charged immediately after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

GET IN TOUCH!

ADDRESS: 14440 Balsam St, Southgate, MI 48195-2076, United States

CUSTOMER SERVICES: Mon-Sat: 9:00 am– 5:00 pm

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